For today’s episode, we will be tuning into a mastermind group call that happened after Paul’s New Orleans event last spring. During the Question and answer session a business owner asks Paul about how she should structure the new General Manager Role in her clinic.

This sparks a conversation about how the business owner can save her time by coaching her staff effectively, the differences between coaching and “telling” staff what to do, and what the critical KPIs should be for a general manager in your clinic.

If you like this podcast and are wondering “How else can Paul Help Me?” remember to head over to paulgoughbooks.com to order your copy of one of my best-selling books to help grow your practice. I have written three books to help physical therapists grow their practice into money-making machines, so if you need help with your marketing, sales issues, or with hiring world-class staff, I have a book for you. Just head over to paulgoughbooks.com to order your copy today.