Handling the “Cash Pay Conversation” With Ease: Training with CJ PT, Part 2 | Episode 246

My staff training CJ  Physical Therapy and Pilates continues today as I am asked by a staff member how she should handle someone’s apprehension with their clinic being out of Network.

This sparks a great conversation about the price attached is never what they are focused on, and how their clinic needs to communicate:

- The Value and quality of the treatment they are giving

- The patients expectations about what they want from their treatment

- And communicating the values that they have within their clinic to help relate with patients.

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