Understanding Patients, The Desire to Be Liked And More: Training w/ NXT LVL Part 2 | Episode 234
Today we are continuing my 5 Cities in 5 Days East Coast Tour at Next Level Physiotherapy in Woodcliff Lake, New Jersey.
In this second part of our staff training session, you will listen in as I explain:
- Selling to patients by understanding what they really want and using preeminence
- Communicating with those “difficult patients” that just need some extra nurturing
- And the importance of being respected rather than liked
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