What To Say If A Patient Think You Are "Inexperienced" : Staff Training | Episode 167

Today I had the privilege to teach in Concord, North Carolina at Volk Pt. Where the situation of a patient that wanted an “experienced PT” was the Achilles heel for a short time. When there is a patient that has these demands it is important to understand where and why they are acting in such a way, and even more importantly, that you must sell them certainty in what you do.

Details of the Five Clinics, Five Cities, In Five Days, Book Signing Tour here:



Subscribe to my YouTube Channel for Daily Videos: here

Check out Paul's No.1 Best Selling Physical Therapy Business Books:


Like what you've learned so far?

Get Access To My Weekly Tips



Connect with me and other Physical Therapists from around the globe
Watch new videos and episodes of the “Paul Gough Physio Rooms” show
An easy way to reach me and follow what I’m thinking
Inspirational quotes and pictures from my travels