Podcast

In today’s podcast you are sitting in a room full of clinic owners at a recent UK and European Mastermind Event that I held back in May.

Listen in and discover how you can find out what a patient’s expectations are and how to meet and exceed them. If you do not know how to meet a patient’s expectations, they will soon get frustrated, causing frustration with both your front desk and PT’s. I provide personal experiences that I have gone through to communicate with a patient to help meet their expectations with their treatment plan.

For details on how to join the UK or US Mastermind Events, go here: www.ptprofitacademy.com/mastermind

Enjoy the show! And be sure to leave your comments, thoughts, and questions over on Twitter @ThePaulGough or by using the hashtag #AskPG

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