"I'm Sorry... He's Not With Us Anymore" : Staff Training |  Episode 189

Proper communication with patients is so important, that you MUST be aware of everything you say to them, or else your risk the chance of a huge miscommunication with them. Listen in to hear how a physio rooms staff member made this mistake...

Watch this video here -  youtube.com/watch?v=pRFjyJnI8PI&t=10s


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